Appendix A - Bibliography, Evaluating the Traveler's Perspective to Improve the Airport Customer Experience
Pa. airports say arrive early for your Thanksgiving flights
New Smart Tech At Pittsburgh International Airport Allows Customers To Pick Best Way Through Security - CBS Pittsburgh
Reno 'Grand' sports-entertainment plans - Coliseum
TSA officers confiscate another gun at Pittsburgh International Airport
Etihad Airways World Airline News
About Three Bricks Shy of a Load: A Highly Irregular Lowdown on the Year the Pittsburgh Steelers Were Super but Missed the Bowl
Look again: Monitors at Pittsburgh International Airport offer mental health messages, not ads - The Points Guy
Pittsburgh, Anchorage Airports Boost Cargo Connection - Blue Sky PIT News Site
Plane makes emergency landing at Pittsburgh International Airport
Ambitious Pittsburgh airport plan offers lessons for Cleveland Hopkins – Steven Litt
NFL Week 16: Steelers QB Kenny Pickett on the good and bad of his rookie season - Sports Illustrated
A New Vision For Traveling: A Shared Airport For Pittsburgh And Cleveland